Pensions. Protection. Financial Planning.
Don’t leave your finances to chance
Terms of Business
Terms of Business of Sure Financial Ltd t/a Sure, Wealth Planning ,Irish Mortgages, Irish Insurance, Irish Pensions, The Insurance Junction.
These Terms of Business set out the basis which Sure Financial Ltd provides services to you as a client of the firm and the respective duties and responsibilities of both the firm and you in relation to such services.
Please take a few minutes to read through these and if you have any questions we will be happy to answer them.
Sure Financial Ltd. t/a Sure, Wealth Planning, Irish Insurance, Irish Pensions, Irish Mortgages, The Insurance Junction (“we”, “us”, “our”) is an Insurance Broker and is a member of Brokers Ireland, Membership number 201242.
The full name and address of the firm and communication details are set out on this document.
Sure Financial Ltd. t/a Wealth Planning, Irish Insurance, Irish Pensions, Irish Mortgages, The Insurance Junction & Sure is registered with the Central Bank of Ireland as an Insurance Intermediary registered under the European Communities (Insurance Mediation) Regulations 2005; and as a Mortgage Intermediary authorised under the Consumer Credit Act, 1995. A copy of the firms Statement of Authorised status from the Central Bank of Available upon request. Our Central Bank number is 98368 and you can verify our regulatory status by phoning the Central Bank at 1890 77 77 77. Sure Financial Ltd. t/a Wealth Planning, Irish Insurance, Irish Pensions, Irish Mortgages & Sure is regulated by the Central Bank of Ireland. We do not hold any shareholding in an insurer and likewise
no insurer holds a shareholding in this firm.
Commission and Charges
We may receive commission and other payments from the product producer to whom orders are transmitted.
Where applicable in relation to certain life assurance policies, summary details of these payments will be
included in a product information document, which you are legally entitled to receive before an application for
a product is completed. Full details will be included with your cooling-off letter.
We may receive additional remuneration from product producers based on the volume of business placed or
other arrangements. We may also receive renewal commissions while your policy remains in force. All of these
payments contribute to the overall cost of running our business and providing you with service on an ongoing
basis. Where Applicable Sure Financial Ltd has an annual trail commission of up to 0.50% on pensions and
Investment contracts. In certain cases, we may charge an administration fee which will be notified in advance in writing.
Codes of Conduct
We are subject to the Consumer Protection Code, Minimum Competency Code and Fitness & Probity Standards
which offer protection to consumers. These Codes can be found on the Central Bank’s website
Life, Protection & Pensions
Life Assurance Companies provide products such as Life Cover, Specified Serious Illness Cover, Income
Protection & Pensions. Depending on your individual circumstances, we may provide you with advice in relation
to the nature of these products and which product may be suitable for your needs. You may however, wish to
focus on our advice on areas of particular interest to you. We provide advice on a fair and personal analysis
basis as we can give you advice on all the products on offer from the Life Insurers listed in Appendix 1 and other
Insurers who make information available to intermediaries. We can receive and transmit orders for such
products on your behalf to the Insurers listed in Appendix 1.
Sure Financial Ltd applies a standard Upfront Commitment charge of €250 for the initial Mortgage application
process with a further €250 payable upon procurement of a loan offer. For specialist lending the fee is €1500
due to the nature of the approval process. Sure Financial Ltd may receive mortgage commission from lenders
of up to 1% of the value of the amount borrowed. The actual amount of commission will be disclosed at a
later stage in the ESIS (European Standardised Information Sheet) which will be forwarded to you. Information
on the variation in levels of commission payable by the different creditors providing credit agreements being
offered are available on request. We reserve the right to waive some or all fees as circumstances dictate
Please note that lenders may charge specific fees in certain circumstances and if this applies, these fees will
be specified in your Loan Offer. You have the right to pay a fee separately and not include it in the loan.
Typically, this situation arises in relation to specialist lending.
Through the lenders or other undertakings with which we hold an agency, Sure Financial Ltd can provide
advice on and arrange mortgage products from the following range: fixed rate loans, variable rate mortgages,
capital & interest mortgages, interest only mortgages, endowment mortgages, pension mortgages and
residential investment mortgages.
Sure Financial Ltd provides mortgage advice on a fair analysis basis. We will need to collect sufficient
information from you before we can offer any advice on housing loans. This is due to the fact that a key issue
in relation to mortgage advice is affordability. Such information should be produced promptly upon our
The content on our websites, www.sure.ie, www.wealthplanning.ie, www.irishinsurance.ie, www.irishmortgages.ie,
www.irishpensions.ie is for information purposes only.
Online Quotes are subject to underwriting. If you apply online, this is solely on an execution only basis and does not constitute financial advice. Execution only is where you choose the product and provider by name & where we do not offer
assistance. We provide services online on a Fair & Personal analysis basis under agencies we hold in Appendix 1.
Insurance based Investment Products
Life Assurance Companies provide products such as but not limited to; Unit Linked Savings Plans. Depending on
your individual circumstances, we may provide you with advice in relation to the nature of these products and
which product may be suitable for your needs. You may however, wish to focus on our advice on areas of
particular interest to you. We are remunerated by commission for the advice we provide through our
Investment Intermediary services on our insurance-based investment products. The firm’s services do not
conduct ongoing suitability assessments.
The services which the firm is authorised to provide are:
(a) Advising you in relation to the nature of each of the products set out above and advising you as to which
product is suitable for your needs.
(b) Identifying and selecting a suitable product producer.
(c) Receiving and transmitting orders on your behalf for a product(s) to one or more product producers
listed in Appendix 2.
(d) We provide advice on Life and Protection policies, such as life insurance/ assurance, specified serious
illness cover, Income Protection, Pensions, Savings & Investments and Mortgages
It is in your best interest that you review, on a regular basis the products which we have arranged for you. As
your circumstances change, your needs will change. You must advise us of those changes and request a review
of the relevant policy so that we can ensure that you are provided with up to date advice and products best
suited to your needs. Failure to contact us in relation to changes in your circumstances or failure to require a
review may result in you having insufficient insurance cover and/or inappropriate investments.
We are members of the Investor Compensation Scheme operated by the Investor Compensation Company
Ltd. See below for details.
Investor Compensation scheme
The Investor Compensation Act, 1998 provides for the establishment of a compensation scheme and the
payment, in certain circumstances, of compensation to certain clients (known as eligible investors) of
authorised investment firms, as defined in that Act. The Investor Compensation Company Ltd. (ICCL) was
established under the 1998 Act to operate such a compensation scheme and our firm is a member of this
scheme. Compensation may be payable where money or investment instruments owed or belonging to clients
and held, administered or managed by the firm cannot be returned to those clients for the time being and
where there is no reasonably foreseeable opportunity of the firm being able to do so. A right to compensation
will arise only:
If the client is an eligible investor as defined in the Act; and
If it transpires that the firm is not in a position to return client money or investment instruments owned or
belonging to the clients of the firm; and to the extent that the client’s loss is recognised for the purposes of the Act.
Where an entitlement to compensation is established, the compensation payable will be the lesser of:
90% of the amount of the client’s loss which is recognised for the purposes of the Investor Compensation
Act, 1998; or Compensation of up to €20,000.
For further information, contact the Investor Compensation Company Ltd. at (01) 224 4955.
Conflicts of Interest
It is the policy of the firm to avoid any conflict of interest when providing business services to its clients.
However, where an unavoidable conflict may arise, we will advise you of this in writing before proceeding to
provide any business service. If you have not been advised of any such conflict, you are entitled to assume that
Disclosure of Information
It is important to note that a failure to disclose material, correct, or complete information on a Proposal Form
may result in an insurer rejecting a claim. Therefore, it is your responsibility to read and check that the
information recorded on a Proposal Form is correct and if there are any errors you must notify us immediately.
Otherwise, it will be taken that the information shown has been recorded correctly.
We will, if necessary, exercise its legal rights to receive any payments due to it, from clients for business services
provided by it and to be reimbursed for any value obtained by it for clients arising from payments to it by clients
which subsequently default. Insurance Providers may withdraw benefits on default of payments due under any
products arranged for your benefit. Details of these provisions will be included in your product terms and
Any complaint will be acknowledged within 5 business days. The complaint will be fully investigated us and a
full response will be provided to you on completion of our investigation. We shall investigate the complaint as
swiftly as possible, and the complainant will receive an update on the complaint at intervals of not greater than
20 business days starting from the date on which the complaint is made. On completion of our investigation,
we will provide you with a written report of the outcome. In the event that you remain dissatisfied with the
firms handling and response to your complaint, you are entitled to refer your complaint to the Financial Services
and Pensions Ombudsman FSPO. A full copy of our complaint’s procedure is available on request.
The registered address of the company is Unit 11, Parkside, Mulhuddart Dublin 15. You can contact us on 01
8570655 or at firstname.lastname@example.org. Our websites are www.wealthplanning.ie, www.irishinsurance.ie,
www.irishmortgages.ie, www.irishpensions.ie & www.sure.ie
Distance Marketing Directive
We offer services either in person or over the phone. If services are conducted over the phone, this service is
offered under the European Communities (Distance Marketing of Consumer Financial Services) Regulations
2004 – S.I. No. 853/2004. This document will be furnished to you on a stand-alone document on a durable
We are subject to the requirements of Data Protection Act 1988 & 2003, the General Data Protection Regulation
2018 and the Irish Data Protection Act 2018. We collect your personal details in order to provide the highest
standard of service to you, to source products suited to your needs, and to arrange insurance products for you.
To fulfil these objectives, we may share information with insurers and other affiliated professionals. This
information may also be used to advise you of products and services we may offer from time to time. If you do
not wish to receive such marketing information please let us know. We may receive referrals from other firms
with which we have a business relationship and may advise them of any transactions arranged for you. We may
contact you by way of letter, email, phone, SMS text, or fax, based on the contact details which you provide to
us, for the purposes outlined above.
You have the right at any time to request a copy of any ‘personal data’ within the meaning in the 2018 Act (as
amended or re-enacted) that our office holds for you and to have any inaccuracies in that information corrected.
You have the right to have personal Data deleted from our files & from Insurance Providers whom your
application or previous policy was processed through. Upon a Subject Access Request, we will respond in 40
days from the date on which we received it. You have the right of complaint to the Data Protection
Commissioner if you feel there is an issue with how your Data is controlled. We retain your Data for a period of
6 years after an application is processed or after a policy is no longer in effect. Your personal data is only shared
between the Insurance Providers whom we offer our Brokerage Service through.
THESE TERMS OF BUSINESS ARE VALID FROM 30th June 2021 UNTIL FURTHER NOTICE
Product Producers from which Sure Financial Ltd t/a Wealth Planning, Irish Insurance, Irish Pensions, Irish
Mortgages & Sure holds written letters of appointment to act as an intermediary.
Irish Life Assurance plc.
New Ireland Assurance Company
Aviva Life & Pensions Ltd.
Zurich Life plc.